Extra Credit - Due Feb 19 (next Monday)
MARKETING
Vocab 1.05 - 15 terms,Matching, Friday February 16 (Ian's Bday - Happy Bday Ian), first 5 of class, 15 min limit
Vocab 2.01 - 15 terms,Matching, Tuesday February 20, first 5 of class, 15 min limit
2.01
Have you ever purchased anything? Did the salesperson assist you in your purchasing decision?
Powerpoint:
2.01 Nature and Scope of Selling [5-21]
a. Define the term selling.
b. Identify individuals, groups, or agencies that sell.
c. Explain reasons that customers buy goods and services.
d. Identify types of items that are sold.
e. Explain where selling occurs.
f. Describe how products are sold.
g. Describe the role of selling in a market economy.
h. Explain personal characteristics of salespeople that are essential to selling.
2.01 Role of Customer Service in Selling [5-23]
Distinguish between customer service as a process and customer service as a function.
Describe how businesses can use customer service to beat their competition.
Discuss factors that influence customer expectations of customer service.
Explain how customer service facilitates sales relationships.
Identify pre-sales opportunities for providing customer service that can facilitate sales relationships.
Identify post-sales opportunities when customer service can be provided to facilitate sales relationships.
Discuss actions a salesperson can take to make the most of her/his customer service activities.
2.01 LAP - Go Beyond the Sale - Due Friday (worth 10 Points/2.5 points each)
2.01 Go Beyond The Sale - LAP - 4 open ended questions (one time)
http://www.quia.com/quiz/6192674.html
http://www.quia.com/quiz/6192674.html
2.01 LAP - Sell away - Due Friday
2.01 - Sell Away - LAP - 20 Q (unlimited)
http://www.quia.com/quiz/6192656.html
SPORTS AND ENTERTAINMENT MARKETING
Athletes, Agents, Scouts
NBA Championship has nothing on this
Chat about Lamar Ball and the pipe dream of all three of his sons playing for the Lakers
1.01 LAP - Cover your Bases 2 (19Q) - Unfair Trade Practices/Risk Management/Contract Law
http://www.quia.com/quiz/6689703.html
1.06 Notes - Completed
1.06 Marketing Information Management Activity
1.06 Activity - tax rates, costs, who paid
1.07 Social Media Research - Project
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Sport infographics on Pinterest
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