Monday, September 25, 2017 A new week to begin again!

Quotable

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Word of the Day

Question of the day
SAT QOTD (Begin in 2012)

Kaplan's Version QOTD

Kaplan's SAT Question of the day

                                                            

MARKETING

2.01 + 2.03 Vocab Cards

2.01 + 2.03 Match

2.01 + 2.03 test

Quiz - Click Here!

2.01 LAP - Go Beyond the Sale (one time only) - By Friday, Sept 29, 4th block

2.01 Go Beyond The Sale - LAP - 4 open ended questions
http://www.quia.com/quiz/6192674.html

2.01 LAP - Sell away (still unlimited) - By Friday, Sept 29, 4th block

2.01 - Sell Away - LAP - 20 Q
http://www.quia.com/quiz/6192656.html

2.01 EQ - What is Selling?

2.01 Selling PPt Day 3 - Slide 18 - selling policies

2.01 Role of Customer Service in Selling [5-23]

a. Distinguish between customer service as a process and customer service as a function.

b. Describe how businesses can use customer service to beat their competition.

c. Discuss factors that influence customer expectations of customer service.

d. Explain how customer service facilitates sales relationships.

e. Identify pre-sales opportunities for providing customer service that can facilitate sales relationships.

f. Identify post-sales opportunities when customer service can be provided to facilitate sales relationships.

g. Discuss actions a salesperson can take to make the most of her/his customer service activities.

                                                                                                                                                    

SPORTS AND ENTERTAINMENT MARKETING