Friday, September 29, 2017

Friday, September 29, 2017 Adopt a pet, save a life, adopt a child, save the future

Quotable 

Really - trend
Tater Tots - Yum!
SEMII - Entertainment

Brand - Brand repositioning
title alone says it all

$10 Billion....wow!
                                                        
                                                            
MARKETING


2.01 LAP - Go Beyond the Sale (one time only) - By Friday, Sept 29, 4th block
2.01 Go Beyond The Sale - LAP - 4 open ended questions
http://www.quia.com/quiz/6192674.html

2.01 LAP - Sell away (still unlimited) - By Friday, Sept 29, 4th block
2.01 - Sell Away - LAP - 20 Q
http://www.quia.com/quiz/6192656.html


DECA Role Play - HW - Due Friday, Sept 29  or Have over the weekend if you need more time.
I prefer it was typed.

2.03 LAP - Making Mad Glad - Unlimited - Due Friday, Oct 6
2.03/2.05 Making Mad Glad LAP Quiz (20 Q)
http://www.quia.com/quiz/6201725.html

2.06 LAP Raise the Bar only take once) - - Due Friday, Oct 6
2.06 Lap 8 Raise the Bar Total (5Q) - take only once
http://www.quia.com/quiz/6506113.html

Powerpoint (Review):

Handle difficult customers (CR:009)
a. Define the following terms:  disagreeable customer, domineering/ superior customers, dishonest customers.
b. Identify types of difficult customers.
c. Describe categories of disagreeable customers.
d. Discuss categories of domineering/superior customers.
e. Describe ways in which customers are dishonest.
f. Identify situations in which customers become difficult.
g. Explain reasons for handling difficult customers.
h. Describe general guidelines for handling difficult customers.
i. Explain specific guidelines for handling types of difficult customers.
j. Demonstrate procedures for handling difficult customers.

Handle customer/client complaints (CR:010)
a. Define the term complaint.
b. Identify the costs associated with customer complaints.
c. Identify reasons for customer complaints.
d. Describe the benefits of customer complaints.
e. Explain the importance of appropriately handling customer  complaints.
f. Explain procedures for handling customer complaints.
g. Demonstrate procedures for handling customer complaints.

Grades and Standards
2.06 PPT (Slides 1-9)

a. Define the terms grades and standards.

b. Explain the interrelationship of grades and standards.
c. Describe what businesses do with products that fail to meet the lowest standards.
d. Explain reasons for using grades and standards.
e. Describe ways that grades and standards aid the buying and selling process.
f. Explain the importance of grades and standards in global trade.
g. Identify groups that develop grades and standards.
h. Describe types of standards.
i. Identify examples of graded products.


Let’s research some common foods that incorporate grades and standards.

Raspberry Standards
Peanuts

Look up “Grade Chart USDA Meat”
“Grades of Acne”

grades of hamburger meat

Speed ratings of tires

Grades of Gasoline (octane)




Go home, look in pantry, fridge and find an item with a “Grade”
Remember the name.
If you would like, email murphyk2@gcsnc.com a picture.
bonus if you do.  Must have your face in the shot as well.

Due Next Thursday - 2.06 Vocab


                                                                                                                                                    
SPORTS AND ENTERTAINMENT MARKETING 

1.11


Categorize types of objectives for sponsoring sports/events.

Explain objectives for sponsoring sports/events.
Discuss the benefits associated with corporate sponsorship objectives.

 Explain the relationship between sponsorship objectives and being able to evaluate sponsorship effectiveness.

Describe considerations in setting sponsorship objectives.
Demonstrate procedures for setting sponsorship objectives


1.12 What is a sponsorship?



Thursday, September 28, 2017

Thursday, September 28, 2017 At Ikea, we're family...and speak a language no one really understand

Quotable

Timberland....relevant once more?
                                                        
                                                            
MARKETING


2.01 LAP - Go Beyond the Sale (one time only) - By Friday, Sept 29, 4th block
2.01 Go Beyond The Sale - LAP - 4 open ended questions
http://www.quia.com/quiz/6192674.html

2.01 LAP - Sell away (still unlimited) - By Friday, Sept 29, 4th block
2.01 - Sell Away - LAP - 20 Q
http://www.quia.com/quiz/6192656.html

DECA Role Play - HW - Due Friday, Sept 29  or Have over the weekend if you need more time.
I prefer it was typed.
2.03 Difficult Customer Scenario - 7 things to know

2.03 LAP - Making Mad Glad (Will open on Friday - feel free to read through)

Correlation project - Two data loose/no correlation from data generated in class


2.03_study guide 2.01-2.03


Students will develop sales/return policies  for a “store”


Customer Service

Stew Leonards
https://www.youtube.com/watch?v=vJAnuXltFAE

Powerpoint (Review):

Handle difficult customers (CR:009)
a. Define the following terms:  disagreeable customer, domineering/ superior customers, dishonest customers.
b. Identify types of difficult customers.
c. Describe categories of disagreeable customers.
d. Discuss categories of domineering/superior customers.
e. Describe ways in which customers are dishonest.
f. Identify situations in which customers become difficult.
g. Explain reasons for handling difficult customers.
h. Describe general guidelines for handling difficult customers.
i. Explain specific guidelines for handling types of difficult customers.
j. Demonstrate procedures for handling difficult customers.

Handle customer/client complaints (CR:010)
a. Define the term complaint.
b. Identify the costs associated with customer complaints.
c. Identify reasons for customer complaints.
d. Describe the benefits of customer complaints.
e. Explain the importance of appropriately handling customer  complaints.
f. Explain procedures for handling customer complaints.
g. Demonstrate procedures for handling customer complaints.


Given a company, students will find the return policies and compare to other companies.  

                                                                                                                                                    
SPORTS AND ENTERTAINMENT MARKETING 

1.11


Categorize types of objectives for sponsoring sports/events.

Explain objectives for sponsoring sports/events.
Discuss the benefits associated with corporate sponsorship objectives.
 Explain the relationship between sponsorship objectives and being able to evaluate sponsorship effectiveness.
Describe considerations in setting sponsorship objectives.
Demonstrate procedures for setting sponsorship objectives