Classes, online, Weaver, CCPI/GTCC, and beyond
Squeezing the last minute out of a session
It's too late now.
If you're the moderator of a panel and you want to rush through one more question...
Or if you're the speaker and you need to race through three more slides...
Or if you're a writer or designer and want to add just one more idea...
Or if you're the teacher and there's just one more concept to talk about even though the bell's about to ring.
Too late.
End with a pause.
End with confidence and calm and yes, please respect your audience enough to not expect that cramming is going to help us or you.
No one, not once in the history of timers, has ever said, "I'm really glad that they went over by thirty seconds, huffing and puffing and begging for attention. That was the best part, and I respect them for cramming it all in."
~ Seth Godin
SEMII
Test on Wednesday
HU9SU 3
World Country and Culture Guide - Thursday
Something interesting from each of the following: *best you write it down or copy and paste"
Business Meeting
Negotiations
Business Cards
Gift Giving
Dining Etiquette
Meeting Etiquette
Culture and society
Something interesting from each of the following: *best you write it down or copy and paste"
Business Meeting
Negotiations
Business Cards
Gift Giving
Dining Etiquette
Meeting Etiquette
Culture and society
1.07 Objectives
|
|
Median Household Income
MARKETING
Test Review
3rd
5 Lower
8 Higher
4 remained the same
4th
5 Lower
10 Higher
5 remained the same
2/ HW 2.03 2.03 Selling Policy Activity
Due Thursday February 23 - 1st 5 minutes of class
Typed and emailed preferred - murphyk2@gcsnc.com
3/
4/ (3rd only)
7/
Given a company, students will find the return policies and compare to other companies.
Stew Leonards
https://www.youtube.com/watch?v=vJAnuXltFAE
5/ Powerpoint (Review):
6/ 2.05 Objectives
Handle difficult customers (CR:009)
a. Define the following terms: disagreeable customer, domineering/ superior customers, dishonest customers.
b. Identify types of difficult customers.
c. Describe categories of disagreeable customers.
d. Discuss categories of domineering/superior customers.
e. Describe ways in which customers are dishonest.
f. Identify situations in which customers become difficult.
g. Explain reasons for handling difficult customers.
h. Describe general guidelines for handling difficult customers.
i. Explain specific guidelines for handling types of difficult customers.
j. Demonstrate procedures for handling difficult customers.
Handle customer/client complaints (CR:010)
a. Define the term complaint.
b. Identify the costs associated with customer complaints.
c. Identify reasons for customer complaints.
d. Describe the benefits of customer complaints.
e. Explain the importance of appropriately handling customer complaints.
f. Explain procedures for handling customer complaints.
g. Demonstrate procedures for handling customer complaints.7/
Given a company, students will find the return policies and compare to other companies.
Obj 1 Test code
RE8XU3TU 9
No comments:
Post a Comment