Wednesday, February 21, 2018

Wednesday, February 21, 2018 Go Olympics people Go!

Quotable


Southwest High School
Wednesday, February 21st
Modified Schedule for ACT Pre-Administration    

Homeroom       8:40-9:40        
1st Block           9:45 to 10:45        
2nd Block         10:50 to 11:45        
3rd Block         11:50 to 2:05              
              
     1st lunch          11:45 to 12:15              
     2nd lunch          12:20 to 12:50              
     3rd lunch          12:55 to 1:25              
     4th lunch          1:30 to 2:00      
    
4th Block         2:05 to 3:35



Dude! Poor Louisville






                                                        
                                                            
MARKETING

Vocab 2.01 + 2.0315 terms,Matching, Friday February 23, first 5 of class, 15 min limit



Present the pitch

Powerpoint (Review):
2.02 DECA Role Play

2.02 [5-25]
a. Identify beliefs held by employees who have a customer-service mindset.
b. Describe the importance of exhibiting a customer-service mindset.
c. Identify occasions when marketing employees can exhibit a customer-service mindset.
d. Describe guidelines for exhibiting a customer-service mindset.
e. Demonstrate a customer-service mindset.

2.02 [5-27]
a. Define the term service orientation.
b. Explain the relationship between communication and service.
c. Identify ways in which employees in business and marketing can demonstrate a service orientation.
d. Demonstrate procedures for reinforcing a service orientation through communication.

2.02 [5-29]
a. Discuss the purpose of adapting communication to a client’s cultural or social community.
b. Explain the importance of context in communication.
c. Discuss reasons for adapting communication to the cultural or social differences among clients.
d. Explain skills associated with adapting communication (e.g., empathy, risk taking, problem solving, etc.).
e. Describe ways to adapt communication to the cultural or social environment of clients.
f. Demonstrate how to adapt communication to the cultural or social differences among clients.

2.02 [5-31]
a. Explain the nature of customer inquiries.
b. Identify the types of customer inquiries.
c. Discuss the importance of possessing knowledge of the company (e.g., policies, history, capabilities, etc.).
d. Discuss the importance of possessing adequate product knowledge.
e. Describe guidelines for handling customer inquiries.
f. Demonstrate use of proper procedure for solving a customer inquiry in a marketing situation.


Powerpoint (Review):


a. Define the following terms: selling policies, selling-activity policies,    terms-of-sale policies and service policies.

b. Identify types of selling-activity policies.
c. Identify types of terms-of-sale policies.
d. Identify types of service policies.
e. Explain the importance of selling policies.
f. Describe the characteristics of selling policies.
g. Explain why selling policies are needed.
h. Describe external factors that affect selling policies.
i.   Describe internal factors that affect selling policies.
j.   Describe regulatory factors that affect selling policies.
k. Explain problems encountered with the use of selling policies.

Youtube Soup Chef

Youtube - Car Rental - Hold the Reservation


2.03 LAP - Making Mad Glad (Due Monday - Feb 26)
2.03/2.05 Making Mad Glad LAP Quiz (20 Q)
http://www.quia.com/quiz/6201725.html
                                                                                                                                                    
SPORTS AND ENTERTAINMENT MARKETING
1.07 Social Media Research - Project -bwah ha ha ha ha ha
Prj Due this Friday, Feb 23, 2018 first 5 of class


1.09 How does Information technology affect us?
Finding trends in sports/entertainment




Dunning-Kruger Video


Pjt/HW

 Step 1:  Read
 Step 2:  Understand major parts of the research
 Step 3:  Write a 1 page brief (example - How to)
                  Use MLA Citation (use this website...so easy) [page 2]
                  Use MLA in text Citation (scroll down until you find In-Text Citation)
 Step 4: Turn in - Due March 9, first 5 minutes of class - emailed only - google doc link would be wonderful. You will not have a second go of this paper.

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